Pristine Windows and Services

FAQ

Answers to common questions.

How do quotes work?

Answer: Use the quote form with a short description and city. We provide up-front quotes and can schedule an on-site visit if needed.

Do you service both residential and commercial properties?

Answer: Yes — we handle homes, offices, storefronts, and multi‑unit buildings.

Can foggy or moisture‑filled windows be repaired without replacing the glass?

Answer: Often yes. We can reglaze or replace the affected pane without changing the entire unit.

Do you work on tempered or specialty glass?

Answer: Yes. We can source and install tempered, low‑E, or custom glass safely.

Is there a minimum charge for small jobs?

Answer: Small repairs are priced by task or hourly, depending on scope.

Do I need to supply parts or materials?

Answer: We can provide materials or use what you supply — whichever you prefer.

Do you recycle or donate items from junk removal?

Answer: Yes — we sort, recycle, and donate whenever possible.

Can I schedule same‑day pickups?

Answer: Depending on schedule and location, same‑day or next‑day service is often available.

What payment methods do you accept?

Answer: Cash, check, card, Zelle, or Venmo.

Are you insured?

Answer: Yes — fully insured for residential and commercial work.

How far do you travel?

Answer: We service the Hill Country area, including San Antonio, Austin, Boerne, Spring Branch, and surrounding towns.